Your arrangement software runs the funerals you carry out. FuneralGuard sits alongside it and does the other half: the CMA price-transparency disclosures the law requires on your website, the policies you must hold for sensitive bereaved-family work, and a quiet, public Trust Mark that shows families you are price-transparent and code-bound. Built for independent funeral directors carrying that weight without a compliance team.
Funerals are now a regulated market. The Competition and Markets Authority's investigation put concrete, documentable price-transparency duties on every funeral director — and the government has confirmed statutory inspection and registration of the sector is on the way. The duties are specific, the public-facing disclosures are checkable, and a family's first impression of your firm is increasingly formed online before they ever call.
You must prominently display a Standardised Price List, an Additional Options price list, and a Disclosure of Interests (any business or financial links — to a coroner, hospital, crematorium, care home or other referrer) on your website and in your premises. Missing or mis-formatted disclosures are the most common gap.
Government has set out plans for statutory inspection and a registration regime for funeral directors, raising the floor on standards, premises and care of the deceased. Firms that put their evidence in order now meet it from a position of strength rather than scrambling later.
Bereaved families compare firms online and value clarity and openness above almost anything. Clear, compliant pricing and a visible commitment to standards is both a legal duty and the single strongest trust signal an independent firm can show.
The same platform that scans, generates and trains across the Friam family — set up for the funeral price-transparency disclosures, the policies you must hold, and the family-trust signal your arrangement software doesn't own.
We scan your website against the CMA Funerals Market Investigation Order 2021 — your Standardised Price List, Additional Options price list and Disclosure of Interests — and flag what's missing, out of date or mis-formatted, before a regulator or a family spots it.
A practical readiness checklist for the incoming statutory inspection and registration regime — premises, care of the deceased, record-keeping and disclosures — so you get ahead of it rather than reacting when it lands.
Your GDPR/data-protection policy for the sensitive personal data of bereaved families, complaints, fire risk assessment for your premises and chapels of rest, health & safety, and a harassment-prevention policy — generated to your firm's profile, e-signed with an audit trail, and updated when guidance moves.
A quiet, public verification page and embeddable badge bereaved families can click — showing your firm is CMA-price-transparent, a member of a recognised code of practice, with a clear complaints route. The reassurance families look for, expressed with restraint.
The duties that bind every small firm with staff — fire safety, the Worker Protection Act 2024 harassment-prevention duty, and data protection for the records you hold — tracked in one place alongside your price-transparency evidence.
Optional HireGuard work-style hiring for the trust-critical, front-of-house roles your firm lives by — a science-based, advisory work-style check alongside a video interview, scored to the role and the gravitas it carries. See how it works.
FuneralGuard is deliberately not a funeral-arrangement or case-management system — the tools that run your arrangements, coffins and logistics own the daily work, and we don't compete with them. We sit alongside whatever you use, as the price-transparency-and-policy layer plus the family-facing trust signal those tools don't provide. Built for the independent, family-owned funeral directors who carry the full weight of the CMA rules — and the coming inspection regime — without a dedicated compliance officer.
Coming soon — register interest
FuneralGuard provides compliance tools and content; it is not the CMA or a regulator and does not provide legal advice. Funeral provision is sensitive, high-trust work: generated policies, records and the price-transparency scan are designed to support and evidence your compliance with the CMA Funerals Market Investigation Order 2021 and your other obligations — they support, but do not replace, the firm's own legal responsibility and its duty of care to bereaved families.